Digital Design Lead
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Louis Vuitton

The Lead Creative and UX designer for Louis Vuitton's online and in-store kiosk product personalization experience. We crafted a seamless experience with a clean, branded UI and robust UX foundation. This personalization tool empowers customers to customize leather products effortlessly, catering to both individual shoppers and sales associates to use. Its intuitive design has ensured steady year-over-year growth since launch.

 
 

for the first time in the maison’s history, personalize your own Louis Vuitton online

 
 
 

add personal initials, classic stripes, or travel sticker-style designs, just as Louis Vuitton has been doing for over 160 years

 
 
 

a simple ‘surprise me’ button changed it all

it does exactly what you may think: populating a random selection for everything you can customize. this experience also opens right to the Initials menu to get the user immediately into a personalized feeling.

this little button increased entry interactions for shoppers who may be unsure where to begin, and in turn greatly increased conversion.

 
 
 
 
 

unique customizations based on product type and collection